Psychologists have proven that everybody holds a constant, ongoing conversation with himself or her­self in his/her own head.

These silent conversations are always being interrupted by distractions: the phone rings, someone walks by the door, the kids are fighting, dogs bark, etc.

The point here is that, if you want to get someone’s attention, then you have to create an inter­ruption in his/her “self talk.”

In fact, you have to keep on interrupting them, until you get their total attention.

Your  marketing effort has to stop a prospect right then and there.

If your headline and offer doesn’t get them to pull out their credit card immediately, then likely you have lost the sale.

You have to capture the full attention of a prospect or you will lose the opportunity to make any future profits from him/her.

If someone sets aside your marketing messge without taking any action, (“I’ll save it and get back to it later”) then chances are slim that they will ever see or hear or respond to it ever.

It may get tossed into a save folder, or covered up by other papers or by something else. Eventually finding its way into the trash.

Advertising and marketing are extreme interruptions in most people’s life, so your headline and offer has to get deep into a person’s silent thoughts.

You want your prospect to think silently to him/herself, “I’ve got to know more about this prod­uct/service now.” If your message doesn’t do this, then your marketing effort or headline or offer is ineffective.

Perhaps your prospect doesn’t want what you are selling, or perhaps they simply can’t afford your prod­ucts/services.

Either way their silent, personal, internal conversation will make the final decision. It is up to you to stop them dead in their tracks, make your best offer, and persuade them to make a positive decision—NOW!

What silent “conversations” are your prospects having about your products/ services?

How can you make sure that those conversations are positive?

Do you re-use your print advertising and positive publicity?

Have you run newspapers and magazines ads? How about blog posts? Are there any articles that have been written about you, about your business, or about your products and services? People may be impressed when these articles and ads run the first time, but how many of them are ever seen again by the public?

Running an ad can be very expensive, so you may not be able to run an ad for an extended period of time. Articles written about your business that get printed in the media have a short shelf life. When the current issue of a publication that contains the article about you or your business is taken off the shelf, people won’t be reading your positive press anymore. But you can re-use these items in other marketing efforts of your own.

When ads for your business (or positive articles about your business) are printed in a newspaper, Website, blog or magazine, have them copied or reprinted at a local “quick print” shop. You now have the ability to use these reprints in a lot of marketing projects. Here are some inexpensive ways to distribute your reprints:

• Scan or save as a pdf and e-mail your ads to clients and prospects.
• Post your ads on your web site and blog or Facebook
• Mail reprinted materials along with statements and invoices.
• Include reprints with your next direct mail effort.
• Have some high school students put reprints on parked cars or on the “community posting boards” at the local library or college.

As you are making your reprints, be sure to add the caption, “as seen in (Publication Name),” under the actual ad or article. This caption will give your new marketing effort added credibility.

I ran a small ad for my book “97 Marketing Secrets to Make More Money” in the Wall Street Journal and you can bet I captioned all of my reprints and other marketing efforts with the phrase “as seen in the Wall Street Journal.”

Your advertisements can also be enlarged and displayed at your place of business. This will remind patrons about the offers in your print ads. Your advertisements may only run once in print, but they can live forever. You can reuse them for years.

The same technique can be used to extend the life of any positive articles that are written about your business in newspapers, journals, and magazines. Another great idea is to take these reprinted articles and distribute them to any of your clients and/or prospects who you feel might have missed seeing them in the original publication.

If you want to re-use or re-print an article, you may have to get permission from the author or original publisher and pay a small fee. Remember that it’s priceless when someone who isn’t connected with your business, writes positive comments about you or your business in the media. You can use these comments forever.

“This is like deja vu all over again.”
- Yogi Berra

It is wise to collect and save all the advertisements that you run, all the positive articles that are written, and all the testimonials that you receive from satisfied customers. Put these materials into a binder, and use it as a brag book. Use the material regularly in your marketing efforts, to build credibility and help people feel more confident about making a decision to do business with you.

How many old advertisements or positive press articles do you have lying around that could be reprinted and used in your future marketing efforts?

Many businesses complain that their Web sites do not generate enough contacts and sales leads to justify the cost. They want a better ROI for their Web sites.

We were also getting very frustrated because our Web site was generating very little e-mail and/or phone contact information. After testing a few different web design ideas, and finally decided to insert a bright, attractive, attention getting box on each web page.

This box contained our phone number and e-mail contact information.

As a result of this change, we started to receive many more calls and e-mail leads. This simple change made it very easy for anyone to contact us, and made those who did contact us feel more secure and willing to give us their business.

How can you make your business more accessible and available to new prospects and clients to generated many new sales.

As you know form experience, people will leave your Web site if they have to put too much effort into navigating it, or if they run into trouble trying to figure out how to contact you.

When a future client needs more information from you and your contact page is buried somewhere deep in your site, then it may never be found. If this happens — and it does at many sites we all have visited — then the customer is gone, maybe forever.  The sale is essentially lost. Don’t let this happen on your Web site.

What can you do to make it very simple for visitors to your Web site to find your contact information?

Are you an engineer, IT consultant or a dentist? How about a business coach, facilities manager, project manager or any of the thousands of professional services wanted by millions of businesses?

Have you recently been downsized or layed off? Or, have you retired and are climbing the walls wanting to get back in the game.

If so, stop and pull out your magic wand, wave it around a few times and imagine creating the perfect professional services business —without fear of failing—what would it look like?

Got it pictured. Now, take your magic wand and break it in half because whatever professional service business you choose to create, you’ll always be in sales and marketing business.

Why, because if you won’t market and close business deals, you’ll have a rough time staying in business.

Of course, one of the keys to your success in a professional service business is knowing, without a doubt, who will want and can afford to buy whatever it is you are offering.

One of the ways to get started is to figure out what and who the perfect client may look like to you:

• What business niche are they in?
• What markets do they serve?
• Who supplies that business niche with goods & services
• Where is that niche located?
• Are there enough businesses in that niche to be profitable?
• Can they afford your services?
• Who would recommend their products or services

Answer these questions and you’ll be well on your way to discovering exactly who’ll want your services.

Next, market to your perfect client using many different marketing approaches. Some will work better than others. Some will start out like gang busters then fad off. Others will crash and burn with no ROI. It’s all good because every success and failure is a lesson and brings you closer to succeeding in your business.

The key here is to create an overall marketing strategy that includes 15 or more marketing tactics. The more marketing tactic you try, the greater your chance of getting in front of the perfect future client.

Keep in mind people absorb information in different modes. Some people like information presented verbally. Talk to them face-to-face; send them a CD/DVD or an Mp3 they can listen to in their car.  Others want info visually; they like to see videos, graphs, charts and pictures to fully understand what you offer.

You should test many different marketing tactics.

• Build an optimized website and use the Internet to describe the benefits of your service using video, audio and the written word.
• Go to networking events.
• Approach your suppliers for referrals.
• Host webinars and pod casts because they are the 21 Century brochure.
• Grow your database
• Email market your growing database
• Create a local Pay-per-click internet marketing campaign
• Develop a social media marketing plan
• Join LinkedIn, Facebook and 3-4 of the other top SMM sites.
• And that’s just the tip of the iceberg.

Whatever marketing you do, provide a compelling reason to try out your services. If a future client has a choice between many similar services or does not have a compelling need to buy your service, your company will not grow fast.

Targeting big business? Your ideal future client may be hidden deep within the corporate structure. Professional service providers have sometimes found it was easier to sell at a department level rather than target the CFO.

But, it can pay to go to the top first, so you can name drop to the rungs down under. Granted, it’s a lot harder to get to the CXO’s. Is it worth the effort, you’ll have to be the judge. Now, keep in mind that when you do get in front of the CXO, birds of a feather flock together and it could be your ticket into many more C-level opportunities.

Discover what your perfect future client looks like, and how to get in front of him/her and you’ll be well on your way to growing a successful professional service business.

Let’s face it, you can’t go a day without hearing about, seeing the effects of or feeling your gut telling you learn more social media marketing techniques to help your grow your business.

Social media marketing (SMM) is everywhere.

You watch a news report and the newscaster gives you their Twitter name and asks you to Tweet them. Your best friend puts up a Facebook page and asks you why you don’t have one yet? Your boss asks you to create a Linked In page for him and to get him connected with as many of your clients, suppliers and prospects as possible.

And, that’s just the tip of the iceberg.
Here are a few mind-boggling social media stats to ponder.
•    200,000,000 — active Facebook users
•    10,000,000  — average daily Tweets
•    900,000 — average number of blog posts in a 24 hour period

Nielsen Online shows that: Social networks and blogs are now the 4th most popular online activity ahead of personal email. Member communities are visited by 67% of the global online population; time spent is growing at 3 times the overall Internet rate, accounting for almost 10% of all Internet time. Wow. And to think it’s exponential. Today, this. Tomorrow?

So, how can your use social media marketing to help grow your business?

1. Social media marketing is a great way to generate traffic to your website. Every time you post anything anywhere, complete your post with your contact information, a call to action and a link back to your Website, landing page or your Blog.
2. ost to your blog every 2-3 days. Post tips, tactics and techniques. Reveal secrets, “how-to’s” and ideas. Keep your content fresh and it will be picked up by the searched engines and served up as valuable information when someone hits on one of the keywords in your blog posts. If you don’t have a blog, see tip No. 3 below.
3. Post comments on other people’s blogs, on message boards, on forums and Facebook posts. Answer peoples questions, Help solve their problems and ask for there help solving your problems too. Post book reviews on Amazon and other book seller sites. Every post will help to build your credibility in that community. Let’s face it, he more credibility you build, the more likely people will click on your signature link to see what else you have to say and offer.
4. Create Pod cast and videos of your content and distribute using the many free and paid distribution services on the Internet. One of my favorites Websites for video distribution is Tube Mogul, a free service that sends your videos in the correct format to 26 different website for video distribution, saving you time. Plus they have great tracking tools to see how far and wide your videos are distributed.
5. Use your public profiles as an integral part of your Social Media Marketing plans and search engine marketing strategy. Everyone searches online, including your prospects and customers. Having strong, keyword ladden, public pages helps people find you fast.  Every time you put up a new public page, or update an existing one, it calls the search engines and let’s them know to come and see the new information. As you create your profiles you are actually build up your name recognition, and making it easier for people to find you, and you want to be found, don’t you?

The benefits of Social Media Marketing are hugely important in their role as a search engine marketing strategy.  The more traffic to your website and blogs, the more connections you make, equals more awareness, leading to sales and higher profits for you and your business.

When will you start your social media marketing plan and kick it into high gear?

Have you ever wondered how to streamline creating a marketing plan?

Can I show you 7 simple things to ask to help speed up creating your next marketing plan?

The first question to ask is, “Do I really need a marketing plan.”
You may not. If everything you are doing to bring in all the business you want, don’t change a thing. Even if you or your staff are bored with it. Let it keep profiting until it stops profiting.

Next ask, “What do I want a marketing plan to do for me and my business.”
Many marketing plans are written as part of a business plan. Also, marketing plans are written when looking for new or more funding. Most marketing plans are created as a road map, a guide to the next 12-18 months of marketing campaigns

Now, “What is your Unique Selling Proposition (USP)?” Answer in a compelling way, why anyone would choose your products, services or ideas over all the other choices they have, including doing nothing.

Of course, you are making and “Irresistible Offer” every time you are in front of someone. Business and marketing are all about offers.  You give me this and I’ll give you that. Keep in mind that without an offer, no business transpires. Think of the many times you have seen an advertisment or marketing message and couldn’t figure out what was being offered. Don’t make this critical mistake. State exactly what you will be offering in your marketing plan.

OK, “Where is your ideal future client or customer?” Not just anyone, but who is the ideal fit for your products, services or ideas. Where can you find enough of your ideal future clients to be profitable? When you do find them, how much do you know about their hopes, aspirations, desires, fears, problems, etc? Take off your shoes and walk in your future clients shoes for a week and see, hear and feel what they see hear and feel. Then and only then, will you know their real problems.

I’m sure you’ve decided on which, if any, of the many of the different “marketing media options you’ll want to test.” Options like direct respons mailing campaigns, yellow page ads or email marketing. How about tele-marketing, newspaper display ads or Webinars? Networking, Social media marketing or pay-per-click marketing? We could go on and on and on, but you get the idea. Where are you going to spend your marketing budget?

Finally, as long as you are going after new clients, “How are you capturing their personal information?” I don’t mean their shoe size, waist size or height (but you may need them depending on what you are selling). Are you asking for their name, email address and snail mail address? If not, how will you communicate with them in the future?

Now grab a piece of paper and start answering these questions. Doing so will focus your marketing plan and anyone reading it will know exactly the what, where, when, who and how you are planning to market your business.

Ok, I admit it; there are more then 7 questions to answer.
You should have seen the ones I edited out.
I’ve saved them for another article in the near future, so keep checking back.

What to speed up the creation of your advertsing and marketing plan?

Coming in August http://www.FastMarketingPlan.com

Are you frustrated because your ads are not getting the response you thought they deserved?

Here are three tips that are 100% guaranteed to help you improve any ad.

Tip One:
Write a powerful headline that stops your reader dead in their tracks.
Get them say to themselves. “I’ve gotta know more”

To create great headlines, run to your nearest magazine rack. Swipe and use the tested headlines from the most popular publications. Publications like: The National Enquirer, People, Sports Illustrated and Games. They have spent huge bucks testing and proving that these headline work. Headlines get the publishers magazines flying off the shelves. Use them as models to create your headlines.

Tip 2:
What do you want your future client to do AFTER you’ve convinced them that they need what you are offering?

A powerful technique is to take your reader, viewer or listener by the hand and tell them exactly what to do. Tell them to call your phone number now. Come into your shop today. Go to your website and order right now.

Put simply, people want to be lead.
They need to know exactly what to do… or,
they won’t do anything at all.

Tip 3:
Tell stories in your ad.

People are naturally curious.

Since childhood, we love hearing stories.
We also love picturing ourselves in the story.

When you use stories to tell the real reasons why you are offering what you are offering, people trust and believe you. Why? It’s human nature and you can’t fool with Mother Nature.

“The unread story is not a story; it is little black marks on wood pulp.
The reader, reading it, makes it live: a live thing, a story.”
-Ursula K. LeGuin

One of the most important parts of storytelling is being totally honest.
People can smell a fake story a mile away.

Also, when you mention, in your stories a minor problem with what are selling, it keeps you honest and builds trust.

So, there you have it. With a little practice, you’ll use these three tips to improve any ad you are running anywhere. On the web, in the paper, on the radio or TV.

Imagine what would happen if you found more tips like this on this blog.
Some people will find a lot more marketing secrets, strategies and tactics here too.

Photo provided courtesy of J.D. Hillberry www.jdhillberry.com

We’ll in my humble opinion; the loneliest number in business is the number “one.”

When you have only one client, one product, one source of income or only one of anything, you are leaving yourself or your business vulnerable to any changes that might occur in your industry or in the general economy.

“Put all your eggs in the one basket and — WATCH THAT BASKET.”
- Mark Twain

Many stockbrokers made “big money” during the “dot-com” boom of the “Roaring 90s and more so during the latest stock run up before the bottom fell out.” They are hurting now because the stock market crashed and many investors moved their money out of the market into safer investments or took a big hit in their 401k’s.

Up until recently, mortgage brokers were enjoying a very profitable times, brought about because of the low interest rates and many other factors we’ve all seen in the media. Many of these brokers should be looking for new products, services or ideas to sell, because as we all know, things never remain the same.

Very few businesses can survive selling only one product/service.

The only one that I can think of is Lego.

How many of your product lines or services can be expanded?

Ask, what do people need before, during and after they make a purchase from you?

Can you think of anything you may offer to help fulfill those needs?

What can you do to offer more choices to your clients and add additional streams of revenue and profit to your business?

Do you have a written “Mission Statement” that explains what your business is about?

Does this statement represent the vision, purpose, and aspirations that your business communicates to the world?

More importantly, do you tell your customers and prospective clients about your mission statement in every marketing effort that you create?

What should this statement include?
Typically, it will include your USP or SOB (statement of benefit). It also will include what “attitude” your business is trying to communicate.
Is your business and marketing attitude friendly, exclusive, or inviting?
Is It classy, low-priced, or responsive?
The list could be endless.

“Ability is what you’re capable of doing.
Motivation determines what you can do.
Attitude determines how well you do it.”
- Lou Holtz

It is important how you integrate your attitude into your marketing.
If the public sees and hears your positive attitude, then they will know and understand that you are proud of what you sell.

They also will know that you are very serious about your business and are willing to go the extra mile to keep them happy.

Your attitude should tell them that your business is ready to be their sole source —their “go-to” solution.

Your attitude should be communicated in everything that you do and say. If each of your marketing efforts is consistent and professional, then prospects will pick up on your attitude.

When the statements that you make in your marketing efforts are positive and consistent, your clients and prospects should understand that you will deliver on them.

This builds their confidence in you and will increase your sales. Consistency and attitude are the keys to getting people to remember your business.
Do you know what your company’s attitude is?

Are you getting this message to your customers and prospects every day?

Do you ask yourself regularly, “Is this information reaching my clients?”

In the post titled Meet Sandy, I mentioned that Gerry Weinburg spoke two words that changed the way i did business. The are “Jay Abraham” the master of referral system marketing. Jay brings to the table the ideas of asking your happy clients, trusted business advisors and suppliers to send an endorsement letter about your products and services.. we’ll expand on this concept in few minutes.

Your business probably has good “word-of-mouth” advertising. I’ll bet, though, that measuring it has been difficult.

Most likely, you have had people call or come in to your business because someone else recommended it, but you never knew (or cared) what caused them to come in or call.

You can’t take advantage of referrals when you don’t know about them

Unfortunately, many business owners go about getting referrals in the wrong way: they beg for them.

This isn’t necessary. Instead, you could write an irresistible letter to your current customers offering them a high perceived value, a low cost gift, or a reward for an introduction to a new prospect.

This reward could be anything that you select, but it must be of high perceived value. For example: the reward could be 25% off of their next purchase, gift cards for each referral, certificates for DVD rentals, etc.

Better yet, ask your clients what they would like to receive as a gift for giving you a referral. They probably will have some other great ideas.

If you have calculated the average lifetime value (LTV) of a customer (see secret number 14), you will know, on average, how much every new customer is worth to your business. You will also know how much you can spend comfortably on a reward for the referral.

Set up a formal “referral system” to let your customers know how they will be rewarded for their help. Contact your clients more than once-they have short memories and are busy with their daily lives .

You’ll be amazed at how this strategy will be a big help in growing your business. Finally, remember that each of your customers is likely to have many friends and acquaintances who fit your “target customer” profile.

What are you doing to help your regular customers bring new business referrals to you?

You may be in the manufacturing business, or own a retail store, or sell insurance, or provide personal pet care.

You may have a store that sells actual “carry-out” items, or your company may provide training services.

The type of business that you operate is important, but you need to keep in mind that no matter what type of business that you have, you are always in the business of Marketing and Sales.

The dictionary defines the word “market” (the verb, or action form of the word) as “to offer for sale” or “to sell.” So “marketing” is the action of offering your products or services for sale and/or the action of selling them.

You see, it doesn’t really make a difference what you are selling.

What matters is that you understand that you are not merely in the business of whatever it is that you do… you are in the business of marketing and selling whatever it is that you sell!

I’ll say it again in a different way: the business that you actually end up generating from your clients, customers, or patients is secondary to the fact that acquiring those customers in the first place is the single most important activity that you’ll ever undertake!

Getting clients is the name of the game, and “marketing” is the tool that will get you clients. The ultimate purpose of every marketing effort, both big and small, is to attract and/or retain clients.

What are you doing to actively market your business?