Archive for the “customer service” Category 
Do You Make This Website Contact Mistake?Posted by Sandy Barris in branding, customer service, decisions, getting clients, Internet marketing, marketing calendar, marketing plan, Salesmanship, sandy barris, word-of-mouthHow happy are you with the quantity and quality of the contacts you receive from your Web site? Tags: business, ideas, marketing, marketing plans, sandy barris
Thank You. Thank You. Thank You…Posted by Sandy Barris in business, customer service, life time value, marketing, planning, relationships, repeat customers, sandy barris, unique, word-of-mouth
Secret No. 37: Why Did You Lose Your Last Client?Posted by Sandy Barris in business, change, customer service, database, education, marketing
Why did you lose your last ten clients?
How often has this question been asked by you, your boss, your sales manager, or someone else?
Secret No. 23: How Many Times Have You Hung Up The Phone Because You Were Put Into Voice Mail?Posted by Sandy Barris in customer service, marketing
I’m sure that you’ve made a call and been forced to listen to the following recorded message:
“Your call is important to us. Please hold for the next available Customer Service representative.”
Secret No. 22: How Important Are Your Online Clients To You And Your Business?Posted by Sandy Barris in customer service, marketingMany businesses set up an online presence and then forget about customer service. Too many times they take days or weeks to respond to client and prospect questions. |
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